How does Hybrid Mail work?

Integrity Connect is a leading provider of Hyrbid Mail services, making it easier and cheaper for you to send mail at a reduced cost. Our hybrid mail solutions are simple:

Submit your documents from your computer or mobile device to our secure Clarity Mail portal. All uploaded documents are transferred with an encrypted file transfer process, protecting any confidential information. 

We process, print and mail your documents at our secure site, with all 1st Class mail received before 12 noon processed same day, and all post received by 5pm being processed overnight and mailed next day. This includes any mail sorting, tracking and envelope enclosing

All our customers can access our discounted rates for production, printing and postal services through our high-volume secure mailing process. Our hybrid mail solutions allow you to seamlessly outsource your mail whilst enjoying reduced costs and increased efficiency. 

You can create, proof, print and post your documents from any location, quicker and more effectively than traditional mail and postal methods.

Clarity Mail

The benefits of Hybrid Mail

Improved Efficiency and Productivity:

  • Faster Communications: Ensure documents reach recipients quickly.
  • Increased Productivity: Benefit from longer production windows, potentially improving sales and customer response times.
  • Same Day Clarity Mail Process: Print and mail documents on the same day.

Reduced Costs:

  • Reduced Production & Maintenance Costs: Eliminate the need for expensive machinery.
  • Pay-as-you-go Service: Only pay for the services you use.
  • Save Money and Time: Compared to traditional mailing services.

Enhanced Security and Quality:

  • Secure Document Transfer: Submit documents through an encrypted file transfer process.
  • Improved Document Quality: Control letterheads, stationery, and attachments for high-quality output.
  • Secure Barcoding and Enclosure: Automated mailing lines ensure secure and accurate delivery.

Additional Benefits:

  • Track & Trace: Monitor the production and delivery process.
  • Flexible File Size: Suitable for small, medium, or large files.
  • 24/7 Access: Send mail anytime, anywhere.


Clarity Document Submission Step By Step Graphic



What documents can be sent using hybrid mail?

Our hybrid mail solutions allow clients to send a mix of single letters through to mail merge files containing several thousand records. This enhanced capability along with our easy-to-use portal simplifies the entire mail process.

We can also add additional features such as the inclusion of a postage-paid Business Reply Envelope, printed onserts or upgrading to Signed for delivery

We work with a wide variety of business sectors to automate and simplify their mailing services. 

We can mail any type of physical letter, including but not limited to:

  • Policy Documents
  • Welcome Letters
  • Marketing Communications
  • Payment Schedules/Reminders
  • Customer Correspondence
  • Utility Bills
  • Statements
  • Cancellation Letters

Take a look at our blog

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FAQs

We don’t tie our clients in to any contract or licence, offering a unique pay-as-you-go package. Cost will vary depending on the type and volume of mail, as well as other factors such as additional extras and international mail. Get in touch for a fixed-price quote.

All of your mail is saved in our portal, allowing you to review mailings you have already submitted. You can also get usage reports which show which departments and individuals have used our Clarity Mail portal. 

Security is paramount throughout our entire mailing and postage offering. All data is transferred through encrypted data protocols to protect confidential information. We securely barcode and enclose all mail, ensuring letters are fulfilled with 100% accuracy to the correct recipient.

All letters are barcoded and enclosed on automated mailing lines. These lines track each sheet of paper to ensure your letters are fulfilled with 100% accuracy.

Our standard data retention policy is 90 days after which pdfs of the letters are deleted. However, we retain key meta data that allows users to access high-level usage reporting. Each client’s account can be easily configured to conform to their data retention requirements if these are less than the standard 90 days. We are also able to extend the 90-day storage period at a charge if clients wish to access long-term pdf storage.

Yes, you can. These are produced as continuation pages so will need to be A4 format on the standard 90gsm paper we use for printing. Inserts can be uploaded as PDFs during the submission process. You are able to store regularly used inserts in the Clarity portal, ensuring they are immediately accessible to staff using the service

No, all letterheads are printed dynamically along with the letter itself using the latest full-colour inkjet technology. You store your letterhead on the portal and it will be available to select when you submit a letter. You can store several different letterheads if you have multiple brands or office addresses that you use, at no cost. You can update letterheads on the portal in seconds, meaning you never have stock sitting on the shelf and that your branding is consistent.

We have integrated Royal Mail tracking into the Clarity Mail portal. This means that you can upgrade 1st or 2nd Class post to a Signed For service when sending out a mailing. The tracking information will be added to the job and you will be able to access proof of delivery straight from the Clarity Mail portal